Service & Support

Service & Support

Collaborative ecosystems, certification, materials, logistics and professional team support — for stable, consistent global partnerships.

How Your Case Travels
One tracked journey — from case receipt to your door
01

Case Receipt & Scan

Impressions and digital scans are checked in and logged on arrival.

02

Digital Design

CAD teams model each restoration and confirm the design with you.

03

Production & QC

Milling, printing and finishing, with quality checks at every station.

04

Packing

Every case is sealed, labelled and matched to its shipping papers.

05

Global Shipping

Dispatched via DHL / FedEx to 20+ countries — typically 3-7 days in transit.

Typical in-lab turnaround
Fixed crown & bridge5-7 daysImplant cases7-9 daysRemovable prosthetics6-8 daysOrthodontic appliances4-6 days

* In-lab working days, counted from case approval; rush service available on request.

Our Teams

Meet the Teams

Eight specialist departments stand behind every case — from first scan to final shipment.

Senior Executive Management Team

Senior Executive Management Team

Orchestrates strategic planning and business decision-making, steering the company's steady development while driving efficient operations and continuous innovation.

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Supply Chain Partners
The materials, equipment and logistics partners we work with worldwide.
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